We’ve partnered with global health organisations to share accurate information on disease prevention and we’re connecting you with tools to help you manage your communities.
Handling a wide range of conversations involving coronavirus (COVID-19) and overall health concerns in your communities can be difficult, especially when trying to parse fact from fiction. If you’re looking for reliable content to share with your members on the prevention of coronavirus, or dealing with anxiety surrounding the virus, we’ve compiled some helpful information from leading health authorities.
Disease prevention
(NHS)
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose and mouth.
- Avoid close contact with people who are sick.
- If you cough or sneeze, do it into your sleeve, or use a tissue. Dispose of the tissue immediately into a closed rubbish bin, and then clean your hands.
- Clean surfaces regularly with disinfectant. For example: always clean kitchen benches and work desks.
If you feel unwell
(NHS)
- Avoid travelling if you have a fever and/or cough. Once you get home, make contact with a health professional and tell them about where you have been.
- If you feel unwell, stay at home and call your healthcare provider.
On masks
(WHO)
Wear a mask if:
- You are a health worker treating COVID-19 patients.
- If you are healthy, but taking care of a person with suspected coronavirus infection.
- If you are coughing or sneezing.
Masks are only effective when used in combination with frequent hand cleaning with an alcohol-based hand sanitizer or soap and water. If you wear a mask, then you must know how to use it and dispose of it properly, as shared here on the WHO website.
Managing rising anxiety or stigma
(WHO)
We know that your communities may be feeling anxious, stressed or frightened. Here are some important things to take into account and share with your community members:
- It’s normal to feel sad, stressed, confused, scared or angry during a crisis. Talking to people you trust can help, such as friends and family or your fellow community members.
- If you must stay at home, maintain a healthy lifestyle, including proper diet, sleep and exercise. Keep up with loved ones at home by email and phone and connect with your larger Facebook community for support.
- Don’t use smoking, alcohol or other drugs to deal with your emotions.
- If you feel overwhelmed, talk to a health worker or counsellor. Have a plan on where to go to and how to seek help for physical and mental health needs if required.
- Get the facts. Gather information that will help you accurately determine your risk so that you can take reasonable precautions. Find a credible source you can trust such as the WHO website or a local or state public health agency: NHS.
When posting in your communities, make sure that you share the latest facts from credible sources, avoid hyperbole and show solidarity with affected people by opening your community up to the stories of people who have been affected by the virus. Of course, bear in mind to not share information about someone else’s health concerns (such as someone affected by COVID-19 without their permission).
Using Facebook tools to better manage your communities during this health concern
We’ve got a few tools you can use to manage your community efficiently if you are experiencing an increase in volume in posts, comments and questions during this time.